These Terms of Service ("Terms") govern your use of the website sandiegomobilescreens.com and the services provided by SquareWave LLC, doing business as San Diego Mobile Screens ("we," "us," or "our"). By using our website or engaging our services, you agree to these Terms.
Services
San Diego Mobile Screens provides mobile screen repair, rescreening, and installation services throughout San Diego County. Our services include but are not limited to: window screen repair and replacement (including solar and pet-resistant mesh), sliding screen door repair and replacement, retractable screen door installation, security screen door installation, swinging screen door installation, custom screen rooms, and drop shade and awning installation. We are a mobile service and come to your location to perform all work.
Estimates and Pricing
We provide free estimates for all services. Estimates provided over the phone or through our website are based on the information you provide. Final pricing is confirmed at the time of service after our technician inspects the work to be done. Prices listed on our website are flat rates for standard window and door screens with standard fiberglass mesh. Oversized or specialty items (such as double-hung, casement, pull-pin and other non-standard window screens, specialty mesh, and non-standard installations) are quoted before work begins. We will always confirm the final price with you before beginning any work.
Minimum Charge
Mobile service has a $145 minimum per visit. If the work done on a visit totals less than $145, the visit is billed at the $145 minimum.
Payment
Payment is due upon completion of service. Card payments are processed through Square; we accept all major credit and debit cards, Apple Pay, and Google Pay, as well as cash and check. Made-to-order products (such as retractable screen doors, security screen doors, and drop shades) may require a deposit when the order is placed, with the balance due when the work is complete. For larger projects, we may issue an invoice with net-30 payment terms at our discretion. A service that has been completed is considered billable regardless of payment method or timing.
Scheduling and Cancellations
Appointments are scheduled based on availability. We make every effort to arrive within the communicated time window. If you need to cancel or reschedule, please give us at least 24 hours' notice by calling (619) 660-0072. We understand things come up and do not charge cancellation fees.
Our Workmanship Guarantee
No time limit on our workmanship. If something we built or installed isn't right because of our work, we'll come back and fix it at no charge, with no time limit. If we can't make it right, we'll refund what you paid for that item.
Screens are made fine so they stay see-through, so the promise covers our workmanship and the parts we supply, not damage our work didn't cause. Holes, pets, kids, weather, accidents, normal wear, products installed by others, and changes of mind about a color, mesh or style you approved are normal repairs at our posted prices.
Limitation of Liability
To the maximum extent permitted by law, San Diego Mobile Screens shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to our services or your use of our website. Our total liability for any claim related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim. This limitation applies regardless of the theory of liability.
SMS Messaging Program
Program name: San Diego Mobile Screens Customer Messaging.
Description: By providing your mobile phone number through our website quote form and agreeing to receive texts, by calling our business line, or by texting us directly, you consent to receive SMS (text) messages from San Diego Mobile Screens related to your service request. Messages may include missed-call follow-ups, appointment confirmations and reminders, quote details, scheduling updates, two-way service conversations with our office and your technician, automated replies to your messages (some of them written with the help of AI), and a request to review our service after your job is complete.
Message frequency: Message frequency varies based on your service request. You should expect a small number of messages (typically 2 to 10) per service inquiry.
Message and data rates: Message and data rates may apply. Your mobile carrier's standard rates for SMS and data apply to messages sent to and received from our number.
Opt-out instructions: You can cancel the SMS service at any time by replying STOP to any message you receive from us. You may also reply UNSUBSCRIBE, CANCEL, END, or QUIT. After you send one of these messages, we will send you a confirmation that you have been unsubscribed. You will not receive further SMS messages from us unless you re-enroll. To re-enroll, reply START.
Help: For help or information about the program, reply HELP to any message, call us at (619) 660-0072, or email info@sandiegomobilescreens.com.
Carrier disclaimer: Supported carriers include AT&T, Verizon Wireless, T-Mobile, Boost, Cricket, U.S. Cellular, and most other U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Privacy: We do not sell, rent, share, or disclose your mobile phone number or SMS opt-in information to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full details on how we handle your information.
Website Use
The content on our website, including text, images, and design, is provided for informational purposes and is the property of San Diego Mobile Screens. You may not reproduce, distribute, or use our content for commercial purposes without our written permission. We make reasonable efforts to keep website information accurate and up to date, but do not guarantee that all information is current at all times.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California. Any disputes arising from these Terms or our services shall be resolved in the courts of San Diego County, California. Both parties agree to the exclusive jurisdiction of the state and federal courts located in San Diego County.
Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
Contact Us
If you have questions about these Terms, please contact us:
- SquareWave LLC, doing business as San Diego Mobile Screens
- Phone: (619) 660-0072
- Email: info@sandiegomobilescreens.com
- San Diego County, California